"The entire time, I have received excellent service."
I have been using Ameritel Corporation for about 8 years now. For the first six years, I rented one of their Canon copiers. Two years ago, I purchased a copier from them outright and got their maintenance contract only. The entire time, I have received excellent service. The staff responds immediately to my needs and always fixes whatever issues I have to my satisfaction. In 2021, I moved from Maryland to Florida. When I let the Ameritel Corporation representative know I would be moving, he even arranged for me to transfer my service to Florida. I would highly recommend doing business with them.
"The office staff was very informative and professional."
I had called for service and was amazed that within the same day, Ameritel had sent out Carl, a technician, who was able to diagnose the issue and report back to have service order the parts. Along with looking at our printer, we determined we should add a maintenance contract to keep everything up-to-date. Carl returned to fine-tune our printer and install the new part, and we are VERY happy with the overall service. The office staff was very informative and professional. Thank you for a wonderful experience.
“I highly recommend working with them.”
We have been very pleased with Ameritel! They are local and family-owned, with access to top-of-the line machinery and competitive pricing. They have been responsive to our needs since day 1 and have helped us move machines at no extra cost from one location to another as our business grows. I highly recommend using them as a source for your office copier, printer, or digital document purposes.
"Wonderful, smart reps and service."
The Ameritel team is quick to respond to service and supply requests. Supply requests often arrive the very next day. And we've had service technicians show up within hours of the request being made. Wonderful, smart reps and service.
"Everyone is always so helpful."
24/7 Dance Studio has worked with Ameritel for almost 20 years and has always been very satisfied with their professionalism, knowledge, friendliness, and quality of service and equipment. Everyone is always so helpful. Thanks, Ameritel, for always being awesome!
24/7 Dance Studio
"I truly LOVE these people. So will you."
I have been a practising attorney in DC and Maryland for 53 years and was lucky enough to discover and become an Ameritel customer when they opened their doors over 30 years ago. There is no finer printer, copy machine, scanner, or fax company anywhere in Montgomery County, surrounding counties, or DC. They help you select the products you need; the cost is always reasonable; the quality is first-class; the service is remarkable; the employees are a delight; and they do a superior job of helping you navigate the mysterious world of wireless so that your office runs smoothly.
"I cannot more strongly recommend Ameritel."
Ameritel has consistently gone above and beyond for us. We are aggressively marketed to when it comes to printers and service, but we always stick with Ameritel. Every time we've gone out to market on pricing, Ameritel has been one of the best. There have been a few times in our history with Ameritel where we needed a supply order at the last minute or were unable to use our local printers for a big job, and Ameritel is always there to find some way to enable us to keep working. Every technician I've ever dealt with has been punctual, friendly, and competent. Every employee I've spoken to is always helpful, friendly, and knowledgeable.
Raffa Financial Services
"I highly recommend Ameritel."
We had a great experience working with Ameritel recently. Their friendly, knowledgeable staff addressed all our concerns and answered all our questions. They were very sensitive to our immediate needs, which showed excellent customer service. I highly recommend Ameritel for all your copier, scanner, printer, and software needs.
"It's hard to find organisations with this kind of customer service these days."
No matter what, they are always there to serve our needs. Without an onsite IT person, I've been in plenty of tight spots when I needed an overall systems operations expert ASAP. That's exactly what these folks have been to me. I've called them regarding an offline copier, a scanner that needed to have a separate email assigned to it in order to function, and I made an SOS call after a big office move because we realised the movers didn't secure our copier before moving it and therefore the toners were distributed all over. The machine desperately needed a service call, and I needed my copier to work. Each time I immediately reached out to our Ameritel team, and they were either able to walk me through the solution process step-by-step or they would have a service appointment set up for me the very next day.
"Thank you Ameritel!"
Ameritel was very responsive to the copier issue at my office. The technician quickly solved the issue and then did a thorough go-over of both copiers under our service agreement.
"A great value."
These guys are great. I have had a service contract with them for years. They are always pleasant and very responsive if I have any copier issues, which are usually fixed the same day! A great value. I can't recommend them more highly.
"I always appreciate their efficiency!"
My office uses Ameritel to service our Canon copier. They’re great at working with our IT team if we have any issues. And the technicians they send out are always knowledgeable and professional. I always appreciate their efficiency!