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Protect Your Business from the Growing Threat of Toner Pirating
Tue May 28, 2024 | Ameritel Corporation
Recent incidents have underscored a growing threat in our industry: toner pirating. Unfortunately, this deceptive practice has impacted some of our valued clients, highlighting the urgent need for you to be informed and take action to protect your business.
What is Toner Pirating?
Toner pirating is a serious issue, with individuals or companies posing as legitimate suppliers to sell counterfeit or unauthorized toner cartridges at inflated prices. These fraudulent activities can result in substantial financial losses and operational disruptions due to using substandard products.
How Toner Pirates Operate:
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Deceptive Sales Calls: They might call and claim to be your regular supplier, offering a special discount if you order immediately. Or they could insist that you reorder supplies urgently, even if you still have a significant amount left.
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Fake Invoices: They send invoices for products you have yet to order or receive, hoping you'll pay without verifying.
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Unauthorized Shipments: They ship unsolicited toner and bill you at exorbitant prices.
These are a few examples of toner pirates' tactics to deceive businesses.
How to Protect Your Business:
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Verify All Orders: Always confirm the caller's identity and the authenticity of the order with your known supplier.
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Educate Your Staff: Ensure that everyone in your office knows toner pirating tactics and how to handle suspicious calls or invoices.
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Implement Strict Purchasing Protocols: Establish a straightforward process for purchasing supplies that includes multiple levels of approval and verification.
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Report Suspicious Activity: If you receive an unsolicited shipment or invoice, please get in touch with our customer service team immediately (301-251-0222). They will guide you through the incident reporting process and provide any necessary assistance.
Why It's Important to Use Genuine Toner:
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Quality Assurance: Genuine toner cartridges are specifically engineered to work with your printer, guaranteeing top-notch prints and long-lasting performance.
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Cost Efficiency: While unauthorized toner might seem cheaper upfront, it often leads to higher costs in the long run. These products can damage printers, leading to costly repairs or even the need for a new printer. Additionally, they often produce inferior print quality, which can reflect poorly on your business.
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Warranty Protection: Using unauthorized toner can void your printer's warranty, leaving you unprotected if issues arise.
These are just a few of the potential consequences of using counterfeit or unauthorized toner.
At Ameritel Corporation, we are committed to your protection and satisfaction. If you have any questions or need assistance verifying any order, please do not hesitate to contact our customer service team. You can find all of our contact information here.
Thank you for your attention to this critical matter. We urge you to implement the strategies we've discussed and to remain vigilant against toner pirating. Together, we can protect your business from the harmful effects of this deceptive practice.
Questions or Concerns? Contact Us.
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